We
understand that making purchases online involves a great
deal of trust on your part. We take this trust very seriously,
and make it our highest priority to ensure the security
and confidentiality of the personal information you provide
to us. Please read the following policy to learn about our
privacy practices. By visiting our U.S. website, getMemphisOnline.com,
you are accepting the practices described herein.
What
information we collect from you
In
General We receive and store any information you enter on
our Web site or give us in any other way. This includes
information that can identify you ('personal information'),
including your first and last name, telephone number, postal
and e-mail addresses, and, in some cases, billing information
(such as credit card number, cardholder name, and expiration
date). We also may request information about your traveler
preferences, including meal requests, seat selection, frequent
flyer/hotel/car rental program information, and ticketing
options. You can choose not to provide information to us,
but in general some information about you is required in
order for you to register as a member; purchase products
or services; complete a traveler profile; participate in
a survey, contest, or sweepstakes; ask us a question; or
initiate other transactions on our site
Passenger
Information When you make travel or other arrangements for
someone else through getMemphisOnline.com,
we will request personal information and travel preferences
about that individual. You should obtain the consent of
other individuals prior to providing getMemphisOnline.com
with their personal information and travel preferences,
as any access to view or change their information will be
available only through your account.
Information
from Other Sources We also may periodically obtain information
about you from our business partners and other independent
third-party sources and add it to our account information.
Examples of information we may receive include: updated
delivery and address information, which we use to correct
our records and to facilitate proper delivery of travel
information; and demographic information, which we use to
better understand your potential purchasing preferences.
Automatic
Information We automatically collect some information about
your computer when you visit getMemphisOnline.com.
For example, we will collect your IP address, Web browser
software (such as Netscape Navigator or Internet Explorer),
and referring Web site. We also may collect information
about your online activity, such as trips viewed and purchases
made. One of our goals in collecting this automatic information
is to help customize your user experience.
Cookies
and Other Web Technologies When you visit getMemphisOnline.com,
we may assign your computer a 'cookie' (a small, unique
identifier text file). For example, whenever you sign in
as a getMemphisOnline.com
member, we record your member ID and the name on your member
account in the cookie file on your computer. We also may
record your password in this cookie file, if you checked
the box entitled 'Save this password for automatic sign-in.'
Note that member IDs, passwords, and any other account-related
data included in such cookies are encrypted for security
purposes. You can always choose not to receive a cookie
file by enabling your Web browser to refuse cookies or to
prompt you before accepting a cookie. Please note that if
you refuse to accept cookies from getMemphisOnline.com,
you may not be able to access many of the travel tools offered
by getMemphisOnline.com.
Information
Collected by Third-Party Advertising Companies Third-party
advertisers, such as those we use to serve ads on our behalf
across the Internet, may use cookies and other technologies
(such as Web beacons or single-pixel GIFS) for several purposes,
including: to measure the effectiveness of their ads; to
analyze, modify, and personalize advertising content on
getMemphisOnline.com
and other sites; and to provide ads about goods and services
we hope will be of interest to you. We do not have access
to or control over cookies or other features they may use,
and the information practices of these advertisers are not
covered by this Privacy Policy
How
we use your information
getMemphisOnline.com
uses sensitive billing information (such as cardholder name,
credit card number, and expiration date) for the purpose
of completing the travel purchases you conduct on our site.
We use other information about you for the following general
purposes: to provide you with the products and services
you request; to provide you with travel confirmation and
updates; to manage your account, including processing bills
and providing travel notifications; to communicate with
you in general; to respond to your questions and comments;
to measure interest in and improve our products, services,
and Web site; to notify you about special offers and products
or services that may be of interest to you; to otherwise
customize your experience with getMemphisOnline.com;
to reward you as part of any reward and recognition program
you choose to join; to solicit information from you, including
through surveys; to resolve disputes, collect fees, or troubleshoot
problems; to prevent potentially prohibited or illegal activities;
to enforce our Terms of Use; and as otherwise described
to you at the point of collection.
Please
review 'Your choices with respect to the collection and
use of your information' below.
With
whom we share your information
getMemphisOnline.com
may share your information with the following entities:
>>Suppliers
such as hotel, airline, cruise, or car rental companies,
or activity providers, who fulfill your travel reservations.
Throughout getMemphisOnline.com,
all services provided by a third-party supplier are described
as such. We do share your email address with these suppliers
to help in fulfilling the travel reservation you have made
on getMemphisOnline.com.
We do not place limitations on our suppliers' use or disclosure
of your other personal information. Therefore, we encourage
you to review the privacy policies of any travel supplier
whose products you purchase through getMemphisOnline.com.
Please note that these suppliers also may contact you as
necessary to obtain additional information about you or
to facilitate your travel reservation.
>>
Third-party vendors who provide services or functions on
our behalf, including credit card processing, business analytics,
customer service, marketing, distribution of surveys or
sweepstakes programs, and fraud prevention. These companies
have access to personal information needed to perform their
functions but are not permitted to share or use the information
for any other purpose.
>> Business partners
with whom we may jointly offer products or services. You
can tell when a third party is involved in a product or
service you have requested because their name will appear
with ours. If you choose to access these optional services,
we may share information about you, including your personal
information, with those partners. Please note that we do
not control the privacy practices of these third-party business
partners and recommend you evaluate their practices before
deciding to provide your personal information.
>>
Companies within the getTickets family who provide services
or functions on our behalf, including credit card processing,
business analytics, customer service, marketing, distribution
of surveys or sweepstakes programs, and fraud prevention.
These companies have access to personal information needed
to perform their functions but are not permitted to share
or use the information for any other purpose.
>>
Third-party vendors Sharing this information with our U.S.
corporate affiliates, enables us to provide you with information
about products and services, both travel-related and other,
which might interest you. To the extent that our corporate
affiliates have access to your information, they will follow
practices that are at least as restrictive as the practices
described in this Privacy Policy. They also will comply
with applicable laws governing the transmission of promotional
communications and, at a minimum, give you an opportunity
in any commercial e-mail they send to choose not to receive
such e-mail messages in the future.
We
also may share your information:
>>
In response to subpoenas, court orders, or other legal process;
to establish or exercise our legal rights; to defend against
legal claims; or as otherwise required by law. In such cases
we reserve the right to raise or waive any legal objection
or right available to us.
>>
When we believe it is appropriate to investigate, prevent,
or take action regarding illegal or suspected illegal activities;
to protect and defend the rights, property, or safety of
getMemphisOnline.com,
our customers, or others; and in connection with our Terms
of Service and other agreements.
>>
In connection with a corporate transaction, such as a divestiture,
merger, consolidation, or asset sale, or in the unlikely
event of bankruptcy.
Other
than as set out above, you will be notified when personal
information about you will be shared with third parties,
and you will have an opportunity to choose not to have us
share such information.
We
also may share aggregate or anonymous information with third
parties, including advertisers and investors. For example,
we may tell our advertisers the number of visitors a Web
site receives or what are the most popular vacation destinations.
This information does not contain any personal information
and is used to develop content and services we hope you
will find of interest
How you can access your information
You
can access your information at various points on the getMemphisOnline.com
Web site. These include:
•
The “My Account” or “Sign in” page
on getMemphisOnline.com,
where you can view, update, or change your personal information.
On this page, you also can change your password; elect to
have an automatic password sign-in when logging on to getMemphisOnline.com;
add new travelers and delete existing travelers from your
member profile; update or correct names, phone numbers,
and emergency contacts for travelers associated with your
profile; and update your travel preferences
•
The Itineraries page, where you can view, update, or delete
your saved trip itineraries
You
can close your getMemphisOnline.com
account at any time without any penalty or limitation. We
will send you an e-mail confirming your request to close
your account to the e-mail address contained in your member
profile. Please note that after you close an account, you
will not be able to sign in or access any of your personal
information. However, you can open a new account at any
time. Please also note that we may retain certain information
associated with your account for analytical purposes as
well as for recordkeeping integrity.
Your
choices with respect to collection and use of your information
•
As discussed above, you can choose not to provide us with
any information, although it may be needed to make travel
purchases or to take advantage of certain features offered
on getMemphisOnline.com.
•You
also can add or update information on the “My Account”
or “Sign in” pages and Itineraries pages and
close your account as described above.
•
When you register as a member on getMemphisOnline.com,
you will be given a choice as to whether you want to receive
e-mail messages from getMemphisOnline.com
or getTickets, LLC about special offers. Whether registered
as an getMemphisOnline.com
member or not, you also will be given the opportunity to
unsubscribe from commercial messages in any such e-mail
we send. Please note that we reserve the right to send you
other communications, including service announcements, administrative
messages, and surveys relating either to your getMemphisOnline.com
account or to your transactions on getMemphisOnline.com,
without offering you the opportunity to opt out of receiving
them.
•
The Help portion of the toolbar on most browsers will tell
you how to prevent your browser from accepting new cookies,
how to have the browser notify you when you receive a new
cookie, or how to disable cookies altogether. Please note
that if you refuse to accept cookies from getMemphisOnline.com,
you will not be able to access portions of our site.
How
we protect your information
We
want you to feel confident about using getMemphisOnline.com.com
to plan and purchase your travel, so we are committed to
protecting the information we collect. While no Web site
can guarantee security, we have implemented appropriate
administrative, technical, and physical security procedures
to help protect the personal information you provide to
us. For example, only authorized employees are permitted
to access personal information, and they only may do so
for permitted business functions. In addition, we use encryption
when transmitting your sensitive personal information between
your system and ours, and we employ firewalls and intrusion
detection systems to help prevent unauthorized persons from
gaining access to your information.
Children's
privacy
getMemphisOnline.com
does not sell travel or other services for purchase by children.
Should a child whom we know to be under 13 send personal
information to us, we will use that information only to
respond directly to that child to inform him or her that
we must have parental consent before receiving his or her
personal information.
External
Links
If
any part of the getMemphisOnline.com
Web site links you to other Web sites, those Web sites do
not operate under this Privacy Policy. We recommend you
examine the privacy statements posted on those other Web
sites to understand their procedures for collecting, using,
and disclosing personal information.
Changes
to this Privacy Policy
getMemphisOnline.com
may update this Privacy Policy in the future. We will notify
you about material changes to this Privacy Policy by sending
a notice to the e-mail address you provided to us or by
placing a prominent notice on our Web site
How
you can contact us
If
you have questions about either Privacy Policy (or your
travel planning or purchases), please e-mail us at bizdev[at]getTicketsInc.com
please use “Privacy Policy questions” in the
subject line. Failure to mention the “privacy policy
questions” in the subject line could delay response
to your questions. . This Privacy Policy is effective as
of January 1, 2008.